On Thursday, the South African version of HuffingtonPost, a website owned by Media24 and curated by former Mail&Guardian editor, Verashni Pillay, published an article called “Could It Be Time To Deny White Men The Franchise?”
The author of the piece was one Shelley Garland, an “MA Philosophy Student”. Her Twitter bio said that she was a “Perpetual Feminist causing the retreat of patriarchy”, and that she was in Auckland, New Zealand.
Soon after it was published, the column was picked up by a number of right-wing websites, including Breitbart.com. The response was a predictable wave of outrage, ranging from condemnations of a clearly unconstitutional suggestion to outright, frothing-at-the-mouth misogyny.
If you’d visited HuffingtonPost SA on the 26th of January, you’d have encountered this:
If you’d recovered from choking on your coffee and clicked the most-read story, you would have discovered that it was, in fact, an opinion piece about the dangers of fake news. Geddit? See what they did there? See how they showed how easy it is to fall for clickbait by, er, well, engaging in some primo clickbaiting?
In other words, Pillay and HuffPo SA are already experienced clickbaiters, and when Garland’s piece found international traction they were ready to cash in. Within a day, Pillay had written a piece called “This Blog On White Men Is Going Viral. Here’s Our Response”. In it, she listed some of the vilest responses the original post had received. Inevitably, it also elicited a flood of clicks.
At HuffPo SA it wasn’t just Easter: it was Christmas, too. Sipho Hlongwane, head of the blogging division (or as professional writers call it, “the Helping Destroy Actual Journalism By Getting Amateurs To Write For Free And Thereby Keeping Rates So Low That Nobody Can Afford To Be A Journalist” division) was beside himself at all the clicks.
However, angry white men, raving woman-haters and sweaty-palmed bean-counters weren’t the only people who’d noticed the posts.
Cape Town editor and writer, Laura Twiggs, had smelled a rat and soon started doing some of the best journalistic sleuthing I’ve seen in many moons.
The first alarm bell was the fact that Shelley Garland had only just joined Twitter and had no online presence whatsoever.
Things got odder, however, when she spoke to Garland on Twitter.
A proud student of the University of “Johannesberg” would, of course, be known by her institution, even if she didn’t know how to spell the city in which it was. But again, Twiggs discovered a peculiar void where Shelley Garland should have been.
And then, two even stranger things happened.
Firstly, in a direct message to Twiggs, Garland denied writing the piece and suggested that it had in fact been written in-house by HuffingtonPost SA.
And then, hey presto –
Shelley Garland, or whichever person, people or organization was claiming to be “Shelley Garland”, deleted her/their Twitter account.
On Friday evening, Twiggs began Tweeting questions to HuffPo SA, asking how they found Garland, if they were aware that she apparently didn’t exist, and what they planned to do about it.
HuffPo responded at once. Not by addressing Twiggs’s questions, of course, but by continuing to pump out Tweets advertising Pillay’s follow-up column.
Undeterred, Twiggs persisted, bombarding HuffPo staff with questions, even Tweeting Arianna Huffington and her successor, Lydia Polgreen, to inform them that their South African pup had just left a large turd on the carpet.
Of Pillay there was no sign, except for a couple of Tweets about geopolitics and her favourite flavour of hot cross buns.
But then, just as Saturday evening arrived, a full 24 hours after Twiggs had first raised the alarm, she re-appeared…
The “Garland” piece was gone. So, too, was Pillay’s “Hey look at all the hits the assholes are giving us!” follow-up. In their place was an explanation of why they’d taken them down.
“We have done this” wrote Pillay, “because the blog submission from an individual who called herself Shelley Garland, who claimed to be an MA student at UCT, cannot be traced and appears not to exist.”
Assuming that “Garland” told Pillay that she was at UCT (given her spelling of “Johannesberg” I can imagine her claiming to be at the University of Cap Toun), I would have thought a quick email to UCT might have been a good idea before they hit “Publish”. But maybe that’s unfair. I mean, clickbait waits for no man, whether real or imaginary, and checking Garland’s credentials would have taken precious time away from HuffPo’s busy schedule of cashing cheques from Sun International for explaining that golf is totally groovy in a drought-stricken, water-scarce country.
But don’t worry. They’re not going to do it again. According to Pillay, they “will hold discussions on putting in place even better quality controls”.
Given the fact that they have just published a highly controversial, probably divisive piece, without having a clue who wrote it (or in the interests of which paymasters it was written), I have to ask about their “even better quality controls”: even better than what? Is Pillay planning to enlist a team of squirrels to do fact-checking, as opposed to the team of air molecules she’s been using until now?
It’s tempting to roll one’s eyes and laugh, or to dismiss this because it was “just a blog”, but Pillay and her team have done enormous damage to causes I’m sure they care about deeply.
For starters, they have handed megatons of ammunition to misogynist trolls, who will now cry, “See?! They’re so desperate they’re resorting to making stuff up!” Some of South Africa’s most prominent right-wing trolls are already making hay with this online.
Secondly, they have confirmed the current creeping paranoia that we cannot believe anything we read in the media.
Pillay has already contributed to this state of affairs. In February last year she had to apologise for a largely fabricated story in the Mail&Guardian claiming the Mmusi Maimane was being “tutored” by FW de Klerk.
Of course, HuffingtonPost SA is not the Mail & Guardian. I don’t know anyone who takes HuffPo SA seriously as a credible news source. But it is part of the Media24 stable and its stories regularly appear on News24, the country’s most widely read news site. Given this debacle, News24 readers would be forgiven for becoming more suspicious than ever.
Just one day before she signed off on this fakery, Pillay was quoted in an article on Al Jazeera titled “Fake news ‘symptomatic of crisis in journalism”.
I’ll ignore, for now, her use of the word “audience” to describe readers, with all its implications of passive, wide-eyed consumers wanting to be entertained rather than informed. Likewise, I’m going to give her the benefit of enormous amounts of doubt and assume that this was simply rank incompetence on her part rather than an example of “open disdain” towards her audience. After all, she knows about how important vetting is: at the end of March she published this…
But if HuffingtonPost South Africa had a shred of credibility left, it has evaporated along with Shelley Garland.
South African journalism – underpaid, understaffed, under pressure – cannot afford this kind of ineptitude. When people no longer believe what they read, journalism loses its ability to shine a light in dark places. And when that happens, we’re all in deep trouble.
But perhaps there is a silver lining to this mess. Perhaps we can use it as a reminder of the importance of proper editors running proper newspapers staffed by proper journalists.
So, in the coming week, how about we all go out and pay actual money for a copy of our favourite newspaper or news magazine? How about we support actual journalism?